ACCREDITATION AND STANDARDIZATION CONSULTANCY
SIMC offers extensive consultancy services. Thus we prepare the Standard Biomedical Policies and Procedures as per International and Local Standards, such as but not limited to; DOH, JCIA, and HCAC. - We provide consultancy for Accreditation and Standardization to the following types of healthcare facilities all over UAE:
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Hospitals
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Ambulatory and Day-Surgery Centres
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Clinics
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Medical Centers
QUICK FACTS :
·More than 12 years experience in driving change at the primary and tertiary care levels
·More than 90 certified surveyors
·More than 180 accredited organization
·More than 1000 graduates from workshops and certification courses
·5 flagship certification courses accredited for continuing professional development (CPD-UK)
·More than 10 accreditation programs
·The first organization in the region to attain and maintain all three ISQua accreditations (for the organization, surveyor training program, and standards)
SIMC is recognized by the International Society for Quality in Healthcare (ISQua), and currently holds the three ISQua accreditations for the organization, surveyor training program, and standards.
What is ISQua?
ISQua is a member-based, not-for-profit community and organisation dedicated to promoting quality improvement in health care.
ISQua has been working to improve the quality and safety of health care worldwide for over 30 years. They aim to achieve their goal through education, knowledge sharing, external evaluation, supporting health systems worldwide and connecting like-minded people through their health care networks.
What are the advantages of ISQua Membership?
Being an ISQua Member is indeed an advantage because it gives you an international benchmark. That being said, you have to work with similar peers, learn from them, and get educated by them. When you get a surveyor on-site to look at your organization, there's a lot of learning that comes with it.
They are not there to inspect, but rather, they're there to give you or transfer to you the knowledge that's out there in the world. When you talk to people and you say, you're ISQUA Accredited, that give you also an international accreditation and helps the team always meet international standards.
Accreditation & Certification Services
Accreditation is a process in which an organization outside the health care institution (usually nongovernmental) assesses the institution to determine if it meets a set of standards designed to improve the quality of care.
Once the accreditation standards are implemented, healthcare organizations are required to continually monitor structures, processes, and outcomes; measure indicators; evaluate and improve the quality of healthcare services.
The survey process is didactic and includes a process of observation, interview and document review by qualified and trained surveyors that are familiar with the healthcare environment.
After meeting the standards, the facility will then hold the SIMC accreditation/certification for two years.
Surveyors Training Program
Surveyors are a valuable and essential part of the SIMC accreditation process as they bring a wealth of experience, knowledge, and expertise. SIMC surveyors are involved during the assessment activity of the on-site survey process. During this process, a team of peers conducts an on-site survey of the healthcare facility.
Standards
a. The standards are divided into:
1. Critical Standards: which are standards that address laws and regulations which, if not met, may cause death or serious harm to patients, visitors, or staff.
2. Core standards: which are standards addressing systems, processes, policies, and procedures that are important for patient care. However, partially met compliance with these standards must not pose a threat of harm or death for patients, visitors or staff.
3. Stretch standards: which are standards that are important, but not easy to implement due to time constraints, lack of resources, or a need for a cultural change.
Surveyors Preparedness and Education
SIMC prepares high-quality surveyors through a rigorous preparatory process of instructional classroom activities, mentorship, and pilot testing.
Education & Consultation
SIMC has established an enabling arm to support individuals and organizations in their quality improvement and patient safety journey.
The services provided by this arm are divided into two groups: Consultation and Education.
Consultation
The SIMC provides a range of consultation services to institutions and governments on how to address and embrace quality improvement and promote patient safety.
Education
SIMC has thus developed several educational services including certification courses as well as training and workshops. Our educational approach is based on classroom training and practical application in addition to examination for certification. All our courses are designed with adult education methodology of teaching and stem from best practices and real-life cases and experiences.
Educational training for accreditation preparedness packages
This offering comprises a set of educational training modules. The program is designed to facilitate successful compliance with an accreditation process within the health care facility. It includes two main categories that cover all the clusters within the respective standards manual and helps the staff transform these standards into reality.
o Basic Skills (Core Modules)
o Cluster Specific Modules
Educational training for capacity building
SIMC approaches capacity building in a dual approach through certification courses as well as training workshops.
Certification Courses:
Training Workshops:
Public Awareness Campaigns
SIMC is the national arm for promoting quality and patient safety. Within its social contributions to nationwide awareness, SIMC engages in several activities and campaigns, namely, three major awareness and publicity campaigns; the National Quality and Safety Goals and the SIMC Conference and Exhibition, both of which take place every other year, and the annual Change Day Initiative.